Privacy Policy
Effective Date: 26.09.2025
Last Updated: 26.09.2025
Enchanting Entertainment (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you use our website [insert your domain name].
1. Information we collect
When you use our website or contact us, we may collect the following personal information:
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Name
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Email address
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Phone number
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Event details you choose to provide (e.g., child’s name & age, party type, preferred date, event address)
We collect this information when you:
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Submit an enquiry form
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Subscribe to our mailing list
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Contact us directly via email or phone
2. How we use your information
We use your personal data for the following purposes:
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To respond to your enquiries and provide information about our services
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To manage bookings and deliver our entertainment services
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To send you updates, promotions, and newsletters (if you opt-in to our mailing list)
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To comply with legal obligations
3. Mailing list & marketing
By submitting your information through our website forms, you agree to receive occasional emails from us about our services, offers, and updates. You can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us directly at [insert your contact email].
4. Legal basis for processing
By submitting your information through our website forms, you agree to receive occasional emails from us about our services, offers, and updates. You can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us directly at enchantinglondon@gmail.com.
5. How we store and protect your data
We take appropriate security measures to protect your personal data against loss, misuse, or unauthorised access. Your information is stored securely and only accessible by authorised personnel.
We only keep your personal data for as long as necessary to fulfil the purposes for which it was collected or to meet legal requirements.
6. Sharing Your Information
We will not sell, rent, or trade your personal data to third parties. We may share your data only with trusted service providers (such as website hosting or email marketing platforms) who help us operate our business, and only under strict data protection agreements.
7. Your Rights
Under the UK GDPR, you have the following rights:
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To access the personal data we hold about you
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To request correction of inaccurate data
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To request deletion of your data (“right to be forgotten”)
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To restrict or object to our processing of your data
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To withdraw consent at any time (for mailing list subscriptions)
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To lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your rights are being violated
To exercise any of these rights, please contact us at enchantinglondon@gmail.com.
8. Children’s Privacy
Our services are intended for parents and guardians booking entertainment for children. We do not knowingly collect personal information directly from children under 16. If you believe a child has provided us with personal data, please contact us and we will delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or how we use your data, please contact us:
Enchanting Entertainment
Email: enchantinglondon@gmail.com
Phone: 07898231804